Hey ya’ll got an email issue.
A client just told ...
# ask-a-growth-questionr
Robbie King
07/26/2022, 8:52 AMHey ya’ll got an email issue.
A client just told me that their Mailchimp account has been suspended. In mailchimp’s words
“the content associated with your industry conflicts with our Acceptable Use Policy (mailchimp.com/legal/acceptable_use) or presents a significant risk to our deliverability.”
The industry is NFTs and Web 3.0.
Anyone met this issue before? Can it be resolved with mailchimp or do we need to find another email provider?
👍 1
s
Stefan Despotovski
07/26/2022, 8:59 AM
Hey @Robbie King you can try contacting Mailchimp and ask them for more details about the suspension and how you can recover the account.
Stefan Despotovski
07/26/2022, 9:01 AM
That is usually how I deal with this sort of situation.
Stefan Despotovski
07/26/2022, 9:04 AM
You can also check this https://mailchimp.com/legal/acceptable_use/
And see what content and industry are prohibited by Mailchimp
👍 1
Stefan Despotovski
07/26/2022, 9:06 AM
This article also might help you out https://mailchimp.com/help/why-accounts-get-suspended/
r
Robbie King
07/26/2022, 4:10 PMthanks Stefan. I'll see if there are other providers that are less picky
s
Stefan Despotovski
07/26/2022, 4:12 PM
Email Octopus maybe a good choice, https://emailoctopus.com/
I have used it and never had a problem with it.
3 Views