Hi Tim, I fully understand you…cold calling can be even frightening for some, but it must be done. First get yourself together around your product/offer - you know more than anyone about it and you know that it is good for that prospect, so make sure that shows in your tone and speech.
Second, trying to get through secretaries is complicated because they are trained for that. This is where your charm comes in. Try and win her. Show interest in her/him and try to get through - don’t be afraid to tell the sad story of you as an entrepreneur with a small startup trying to make your room in the market with a great offer - That works (getting to the heart 😄).
Thank, always thank them and show your appreciation.
When you finally do get to talk to the decision maker, well, it’s all about your tone and your confidence on your product - How is your product going to make them sell more? Make sure you know who you’re calling to and do your previous homework of knowing all about the company. Try and close a face to face meeting there and there; try not to hang up without a commitment of some sort (a second call, face to face meeting, etc) 😜