This is actually a serious question I'm struggling to answer. If you had to choose one, do you go with: • Hubspot, or • Salesforce?

There are a large number of “that depends” type questions.

I'm working on a way for new users to use their own personal contacts for growth. So it would be an entry level cheap tier

Depends on size and area of focus Hubspot • Strong in Marketing for Mid Market - ABM, Landing Pages, Content and Sales Automation SalesForce Strong in Lead to Order, CPQ • Mid Market or Enterprise

I would use neither. If you’re just trying to get salespeople to upload their personal contacts and create leads that work through a sales process, I would use something way more lightweight, like a Nutshell, Pipedrive, or even KEAP or Copper or something like that.

Mostly gmail is my guess

Cam

Thanks David that's exactly the answer I was looking for

@Sean (and @TR Truth forgive me for contradicting you, I promise it’s not meant as a mean spirited type of thing), but Zoho is the last software I would use for what you’re describing. The danger in ZOHO is everything and I mean absolutely everything is configurable. And that sounds like a good thing ntil you HAVE to configure everything. If you want to get to work quickly you need to choose a CRM that is quickly deployable and has already made some of the organization decisions for you, in my opinion. If you just want your team reaching out to their own contacts and you want to track that, ZOHO is too much as well. Keep it as simple as possible so you can focus on how you get them to execute the program instead of teaching them how to use a piece of software. Just my two cents.

Thanks Michael, I think I may actually be looking for the configuration options because I have a couple weird requirements I want to fine tune

Sounds good to me! If you like digging into that kind of thing you may be ok, but get ready to dig in. 😂

Michael, you have a good point. However, Salesforce is the same and more. But like Salesforce, ZohoOne does come pre-configured for most businesses, AND they also have a simple small business option called "Bigin" which is introductory user-friendly CRM. But if the business wants to upgrade later to a more feature packed version of regular CRM, they have that option. But in addition to all that, there are another 45 applications that are avaiable that a company would have to pay for. For example there's a calendaring app similar to calendly, and there is an option for signed documents similar to Docusign, except in Zoho it is free but Docusign is another $25/month for the standard edition. There's always a learning curve with any new app. But while I understand what you are saying, Zoho has unparalleled value. But it can be hard but that is because it can be used for more complex things. Automation, marketing, social media, and so much more is included which can add up to thousands of dollars if done separately. Plus, since Zoho develops them in-house, they are all tightly integrated together. $45/month for 45 applications is the best deal a startup company is ever going to get. Also, their support is just amazingly good. A few glitchy service people, of course, but that's normal - just have to call back another day to get someone else. As you can tell, I'm a total evangalist on Zoho. 🙂

For the record I'm not advocating for SF.