In my experience with fashion marketing, the cart abandonment rate is quite big. It’s common knowledge that about 7 out of every 10 shoppers won’t complete their transaction, but I think on average, it’s even bigger in the fashion sector.
However I do have a few points to add here.
1. The sample is too small, but you can ry to figure out the cause without spending more money. It’s possible that you have an issue in the checkout flow that you might not be aware of. I’ve found that the best way to find out the issue is by taking the buyer jounrey my self, and asking a few friends to do it because as much as I try I have biased eyes. Sometimes it’s not even an issue, rather a customer experience hurdle (the sipping cost was bigger than they expected, etc).
2. The target might be the problem - but it also might be a case of user readiness, what time of the month it is (and no, I’m not referring to periods, rather salary payout dates) and the product in questions (the more expensive the product, the longer the evaluation period, especially from un unknown brand). Also, we are on the onset of a recession so it’s normal for buyers to evaluate their non-essential purchases more carefully. Just be aware that sometimes replicating the success of a previous campaign might be hard due to factors that have nothing to do with he campaign.
3. My advice would be to check out the user journey and compare data you have from previous campaigns, having the other factors in mind. And if you haven’t already, set up a 15% off your first purchase popup to capture emails and boost those returning visits as well as your brand awareness.
Hope this helps.