The second, launched in mid-December, is a Twitter DMs CRM & Productivity Inbox — called Inboxs If you are struggling to nurture your conversations via DMs, it’s the right product for you. You get: • mark a conversation as unread (finally) • archive conversations for inbox zero • pin conversations (unlimited) • add tags (very powerful, like “prospect”, “customer”, “follow-up”, “friend”, and so on) and filter them back • attach notes to users • define quick replies: predefined recurrent messages you can send with one click • use the keyboard for maximum speed 🙌