Whiteboarding when it’s most beneficial, is a productive social experience. It’s like how at Amazon, no slides at meetings.
The experience of online collaboration thus far, usually when there are more than 3-4 people in the room, it’s hard to elicit engagement (ie. ask for a show of hands), the latency of “scanning the room” introduces more latency and the moment is kind of lost.
The other part of having room/meeting rooms with whiteboard, is that, say, after lunch or a meeting break, you walk by a whiteboard that’s not erased, conversations can hover and the words there can trigger thoughts. I built a data science team and many of our ideas came from looking at the team’s whiteboards in the room as they were mapping out fields.
If you’ve ever read about Steve Jobs designing toilet location at Pixar’s HQ, whiteboards for some reason has that social element, which, after many attempts to bring it online, just doesn’t seem to do it.
The best so far is Miro, though there are some team members who utilise it better than others. Maybe if development resources, you can attempt this - if you watch TV series that has multiple seasons and are complex story arcs, at the beginning of episodes later in the season, the good ones tend to have “previously on”. I do that for sales meetings when pitching to large enterprises. Some of my product managers started adopting that for brainstorming sessions, though its due to them having more updates on Miro after the previous meeting. When run this way, it gets most folks into the meeting back into the context (the larger boards can still run into issues of some folks zoomed in on some other place)
In writing that, I’ve also remembered another thing. In attempting to get everyone on the same page, its also quite common for a speaker to zoom in on the area that they are talking about, which means, other stuff are “off screen”. In a real room whiteboard, everyone in the room sees the whole whiteboard. The discussion can lead into focusing on an area, but online, when you zoom out, there’s a disorientation of trying to fit things in. That extra cognitive load might be the threshold.
Maybe online works better in smaller groups (2-4) and when the gear are all similar? I work with stakeholders across the board and the various setups from computers with various screen sizes, phones, tablets and sometimes folks who just dial-in (no VR yet, but there is one remote investor who has all the setup and has more than 5,000 hours logged into VR games).
Maybe you’ve cracked it, finding the perfect cases and team member background in harnessing its use case. What have you observed?