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Lennard Steeman

05/10/2023, 12:01 PM
So I am running into something strange, I get loads of new users (1600+ in 1,5 months) but only 7 people took the paid subscription. Is this normal? Or is the conversion rate very low? What would be something I can do to increase conversion rates?
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Gu Riva

05/10/2023, 12:37 PM
well… seems like the fremium version is too good to move people to the paid one but tbh is hard to tell with such low information
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Michel Hauzeur Cardenas

05/10/2023, 1:17 PM
I agree with @Gu Riva. Probably you should review your plans and be limited with the freemium version. Would you please share you product, so I can take a look and give you better feedback? Thanks
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Lennard Steeman

05/10/2023, 1:37 PM
https://creativai.io/, so we offer a freemium which gives you 500 words to generate. After that the next plan is paid and you have unlimited words you can generate. Is 500 words too much?
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Andy Hemmi

05/10/2023, 8:17 PM
Can you reach out to your paid and non paid users to learn about those questions?
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Lennard Steeman

05/10/2023, 8:52 PM
I tried doing that, but I didnt get much response to the questionaire.
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Runako Godfrey

05/10/2023, 9:22 PM
This sounds like your pipeline is attracting the wrong people. How are people finding you?
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Lennard Steeman

05/11/2023, 2:03 AM
Mostly through referral on various AI platforms. The other ways people find me is Google Ads and Meta Ads.
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Michel Hauzeur Cardenas

05/11/2023, 3:59 PM
Hi @Lennard Steeman, I have just took a look into your website and I have some comments and hyphoteses: 1. I am missing a free trial o fremium version before starting paying. As an example, before I start paying grammarly, I used this product for around 3 months. 2. I am missing a video or a more detail information to see and identify the benefits of the product. It is clear what the product is about, but I can´t see it in action. 3. If I want to see information about the tools and use cases I have to sign in. But in my case, before to sign in, I want to make sure if the product is going to solve my actual problem. In my case, I am tired of the amount of email I recieve every day, so now I am very careful about where I create a new account. 4. As @Runako Godfrey is saying, probably you have a wrong segment. I hope this information find you well.
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Runako Godfrey

05/11/2023, 4:31 PM
Following up on this, "write better" is extremely general and I think it will be difficult to differentiate from e.g. the ChatGPT Discord. Also people finding you on AI platforms are the most likely to already use ChatGPT (or similar). Can you focus it instead on a niche and be somehow better for users in that niche? Then, when you build your pipeline you can be "write X better/faster/automatically" instead of "write better" and people will know immediately how it's different than ChatGPT. Good luck!
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Diana

05/11/2023, 5:27 PM
yes i was about to say ^ your headline is not solving a pain point it’s like youre selling a vitamin rather than a water to a person on fire
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Lennard Steeman

05/11/2023, 6:50 PM
Thanks alot for the replies. 1. The tool is freemium, which means that you can use the tool without paying. As far as I was aware this was clearly noted on the frontpage, but apparently not. I will look into this. 2. Great suggestion, I will add the video I have. 3. Use-case wise I also agree, I should add more specific information on the tools instead of gatekeeping it after sign up. I have changed the headline of the main page to Create content up to 10x faster.
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