I don’t think you have a very strong ad. It’s visually boring, feels too long, and you aren’t conveying feelings.
In sceeenwriting we say “show, don’t tell” quite often. You need to show the feelings a customer will get from the service.
I’d also have graphical text for key ideas, not just rely on the transcription.
Pain Point -> Solution -> Relief
People are always asking “what do I get out of this?” You have to tell them clearly and quickly.
“It’s easy to forget how much goes on in a year…”
“Social media gets deleted…”
“Preserve important memories…”
Generally, I would say you need to engage in a more aggressive form of showmanship.