I hope everyone is having a good day,
I need help tracking our abandoned leads.
I am trying to track where the leads abandoned our questionnaire using GTM and were using the Gravity forms plugin as our form.
This is the page https://3financialgroup.com/visitor-questionnaire/As you can see, the URL doesn't change even if you try to answer it and go to the next page.
There is also no unique ID to use and I am going nowhere.
I hope someone could help me with this. I am pretty new to using GTM and this seems to be a bit complex as we are using the gravity forms plugin.
05/16/2022, 5:18 AM
id look at either using the unique ids or modifying the plugin to post a custom event per step.
other approach is to try something like hotjar.com to visually track and watch where users are dropping off, which is also illuminating.